Reference

What You Agree To When You Use tellschnucks

These Terms & Conditions govern every part of your tellschnucks account — from how you fund your wallet with PayPal, Venmo, or Play+ to how we handle disputes and account closures.

Eligible US states onlyPayPal, Venmo & Play+ coveredAccount wallet rules includedState law applies
tellschnucks What You Agree To When You Use tellschnucks
TERMS CONTACT

Reach Us About These Terms

Team online

Live Chat

Open the chat icon in your account dashboard to reach the support team directly. Use this channel to ask questions about specific clauses or account-level enforcement decisions.

Email Support

Send a detailed written query to our support address shown in the Help section of your account. Email is the preferred channel for formal disputes and documentation requests under these terms.

Account Help Center

The Help Center in your account settings covers common terms questions — payment rules, wallet limits, identity verification steps, and how to request a copy of your account history.

POLICY HANDLING

How We Manage and Protect Your Account Data

Our data practices, cookie policy, and account security measures are all governed by the same framework as these Terms & Conditions. Here is how we handle each area in practice.

Data Retention

We retain account records — including transaction history for PayPal, Venmo, and Play+ deposits — for as long as required by state law and our internal compliance schedule.

Cookie Use

Cookies on tellschnucks are used to maintain your session, remember your wallet selection, and measure which parts of the platform you access most — never to track activity outside our domain.

Account Security

We use SSL encryption on all account pages and require identity verification before processing your first withdrawal. Changes to your registered email or payment method trigger a security confirmation step.

Requesting Changes

To correct inaccurate account data or request deletion of non-essential records, contact our support team via live chat or email. We respond to verified requests within the timeframe required by applicable state law.

Common Questions About Our Terms

These answers cover the terms questions we hear most often. If your question is not here, the live chat and email paths in the support section above will get you a direct answer.

Yes. All payment methods we support — PayPal, Venmo, and Play+ — are explicitly covered. The terms set out how deposits are processed, when funds become available in your wallet, and how refunds are handled.

Access depends on state law. If you connect from a state where online betting is not permitted, your account will be restricted. You will not be able to place wagers, but you can contact support to withdraw any existing balance.

No. We post an in-account notice before any update takes effect. The effective date is clearly stated, giving you time to review the changes or close your account if you do not agree with them.

Start by contacting our support team via live chat or email with your account details and a description of the issue. Formal disputes are handled under the jurisdiction of your eligible state and we will provide the relevant process in writing.

Each person may hold one account only. Opening multiple accounts under the same identity, sharing an account, or circumventing identity verification are all breaches of these terms and may result in account suspension and balance review.

Submit a request through live chat or the support email address listed in your account Help section. We verify your identity first, then provide your records within the timeframe your state requires.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.